Privacy Policy
Last updated August 2026
Sypho Tech Group builds Sypho.io and the products that run on it, including Sypho Med, Sypho Trade and Sypho Lead. This policy explains what information we collect when you use our website or products, why we collect it and what choices you have.
Information we collect
We collect information in two ways: what you give us directly, and what our systems observe automatically.
- Contact details you share with us, such as your name, email address, company and the content of any message you send through our contact form or by email.
- Basic technical information collected automatically when you visit our site, such as your browser type, device type and general usage patterns, used only to keep the site working well and to understand how it is used.
- Information you provide when using one of our products, such as account details, booking information or business data relevant to that specific product.
How we use your information
We use the information we collect to respond to your enquiries, provide and improve our products, keep our systems secure and communicate with you about updates that are relevant to you. We do not sell your personal information to third parties.
Cookies and similar technology
Our website may use a small number of cookies or similar technologies to remember basic preferences and understand how the site is used. You can control cookies through your browser settings at any time.
How we share information
We may share information with trusted service providers who help us run our website and products, such as hosting and email delivery services. These providers only access what they need to do their job and are not permitted to use your information for anything else.
Data retention
We keep information for as long as it is needed for the purpose it was collected, or as long as required by law. When it is no longer needed, we remove it or make it anonymous.
Your rights
You can ask us what information we hold about you, ask us to correct it or ask us to delete it. To do any of this, simply write to us at the email address below.
Changes to this policy
We may update this policy from time to time as our products and practices evolve. The date at the top of this page will always reflect the latest version.
Contact us
If you have any questions about this policy or how we handle your information, reach us at hello@sypho.io.